Payment Policy

Effective Date: 5 October 2026

At The Vault Streetwear, we aim to make your shopping experience simple, secure and convenient. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.

Accepted Payment Methods

We accept the following payment cards:

Visa
Mastercard
American Express
JCB
Discover
Maestro
Diners Club

The payment options available at checkout may vary depending on your location, card issuer, payment provider and other applicable factors.

Payment Processing

When you place an order with The Vault Streetwear, your payment information is processed securely through our payment service provider.

We do not store your complete card number, card security code or other sensitive payment information on our website.

Your payment must be successfully authorised before your order can be processed and prepared for dispatch.

Payment Authorisation

By placing an order, you confirm that:

The payment information you provide is accurate and complete.
You are authorised to use the selected payment method.
You have sufficient funds or available credit to complete the transaction.
The information provided during checkout belongs to you or you are authorised to use it.

If your payment is declined, rejected or cannot be authorised, your order may not be completed. You may be asked to use another available payment method.

Order Confirmation

After your payment has been successfully authorised, you will receive an order confirmation by email containing relevant details about your purchase.

If there is an issue with your payment or order, we may contact you using the contact information provided during checkout.

Receiving an order confirmation does not affect any statutory rights you may have under applicable UK consumer law.

Pricing and Currency

Unless otherwise stated, prices displayed on our website are shown in British Pounds Sterling (GBP).

The total amount payable, including any applicable delivery charges and other charges, will be displayed during checkout before you complete your purchase.

Your bank or card issuer may apply additional charges, including foreign transaction or currency conversion fees, depending on your account and payment provider. The Vault Streetwear does not control these charges.

Payment Security

We take reasonable measures to help protect payment and personal information.

Payments are processed through secure payment-processing systems designed to protect transaction information during checkout.

For your security, please do not send complete card numbers, card security codes, passwords or other sensitive payment information to us by email, social media or other unsecured communication channels.

Refunds

Where a refund is approved in accordance with our Returns & Refunds Policy, the refund will normally be issued to the original payment method used for the purchase.

Once a refund has been processed by us, the time required for the funds to appear in your account may depend on your bank, card issuer or payment provider.

For further information, please refer to our Returns & Refunds Policy.

Failed, Declined or Duplicate Payments

If your payment fails or is declined, please check that your payment details are correct and that your payment method is valid.

If you believe you have been charged incorrectly, charged more than once, or experience another payment-related issue, please contact us as soon as possible.

We will review the transaction and, where necessary, work with our payment provider to investigate and resolve the issue.

Contact Information

If you have questions about payments, an order or a payment-related issue, please contact us:

Store Name: The Vault Streetwear
Address: 213 High St, Swansea SA1 1PE, United Kingdom
Phone: +44 7123 456781
Email: info@thevaultstreetwear.shop